| No |
Job opening |
Sex |
Quantity |
Job description |
| 1 |
Hotel CEO. |
Male/Female |
01 |
- Managing and directing the work of subordinate departments within the hotel to ensure efficient operation.
- Supervising the provision of services to customers.
- Being responsible for the hotel's business performance.
- Managing revenue to maximize average revenue per room and occupancy rate.
- Proposing and planning repairs and upgrades to the hotel's facilities and interior equipment.
|
| 2 |
Head of Sales & Marketing |
Male/Female |
01 |
- Plan and oversee business and marketing activities, ensuring they are executed and implemented effectively.
- Manage and implement the company's business plans.
- Identify and develop potential customers.
- Assign tasks to sales staff to ensure targets are met.
|
| 3 |
Sales & Reservations Manager |
Male/Female |
01 |
- Booking directly, through intermediary agencies… to negotiate reservations, process bookings, and make reservations with hotels.
- Agreeing on reservations with guests.
- Modifying reservation information or canceling reservations if guests change their minds.
- Compiling daily check-in and check-out lists for front desk staff to perform their duties.
- Performing other tasks as requested by management.
|
| 4 |
Head Chef |
Male |
01 |
- Always ensure a complete and diverse menu to meet customer demands.
- Check the quality of food supplies and spices daily to determine appropriate storage methods.
- Assign tasks to kitchen assistants, sous chefs, and head chefs. Control the work process of staff.
- Supervise the food preparation process to ensure the quality of dishes.
- Be responsible for hygiene and food safety standards for all dishes.
- Coordinate with relevant departments to inventory assets, machinery, and tools in the kitchen.
|
| 5 |
Sous Chef |
Male |
01 |
- Responsible for kitchen staff welfare, food preparation, and ensuring the smooth operation of the kitchen.
- Responsible for the quality and presentation of dishes served in the restaurant and adhering to all guidelines assigned by the Executive Chef.
- Assisting the Executive Chef in managing inventory and supplies.
- Assisting the Executive Chef in structuring the departmental organizational chart to meet needs and optimize resources to improve cost efficiency.
|
| 6 |
Chief Receptionist |
Male/Female |
01 |
- Coordinating the work of the reception department:
- Organizing and assigning tasks to supervisors and staff in the department.
- Checking guest room rates on the system to ensure the information is accurately updated.
- Regularly checking the attire, demeanor, and work attitude of staff in the department.
- Motivating, inspecting, supervising, and evaluating the performance of staff in the department.
|
| 7 |
Restaurant Manager |
Male/Female |
01 |
- Establish standard procedures for service, food quality, beverages, etc., for the restaurant.
- Develop standard procedures and operational guidelines for all job positions in the restaurant.
- Organize staff to follow the approved standard procedures.
- Implement changes and improvements to procedures as needed. Monitor staff implementation of procedures.
- Organize and conduct staff training, assign tasks, and evaluate staff performance.
- Implement and monitor the implementation of human resource policies and restaurant regulations.
- Monitor daily revenue and expenditure reports.
- Collaborate with relevant departments to develop and implement a customer evaluation system.
|
| 8 |
Security guard |
Male |
02 |
- Control the entry and exit of suppliers, visitors, and non-regular staff, and refuse entry to unauthorized persons or property.
- Operate the hotel's surveillance camera system, promptly identifying incidents through the monitoring screens in the surveillance room.
- Check the operational status of emergency lights and report any malfunctions to the relevant department for timely repair.
- Regularly check the operational status of fire safety equipment. Record specific details in the patrol logbook.
|
| 9 |
Receptionist |
Male/Female |
04 |
- Perform check-in/check-out procedures for guests.
- Advise and introduce guests to the hotel's services and provide them with necessary information.
- Based on the reservation list provided by the reservations department, the reception staff will gather guest information to facilitate guest reception.
- Check with the Housekeeping department to ensure that the rooms have been cleaned.
- Coordinate with relevant departments to resolve guest complaints during their stay at the hotel.
|
| 10 |
Baggage handler |
Male |
02 |
- Assisting with the management, storage, and transfer of guest luggage during check-in, stay, and check-out.
- Greeting and guiding guests to the reception desk for check-in. Assisting with luggage transfer when guests need to change rooms.
- Assisting guests with taxi requests: confirming destinations, fare information, etc. Performing other tasks as requested by the Department Head.
|
| 11 |
Housekeeping, laundry, linen staff. |
Male/Female |
04 |
- Clean rooms according to hotel standards. Receive and count items: linens (duvet covers, sheets, pillowcases, towels, etc.), in-room amenities (bath oil, shampoo, toothbrush, soap, slippers, etc.), minibar drinks, complimentary items, etc., ensuring everything is complete and accurate, without any missing items or items not meeting standards.
- Check out guest rooms quickly and efficiently, ensuring accuracy and completeness.
- Prepare rooms for guest check-in meticulously and thoroughly according to the requirements of the Housekeeping Office and the Sales Department.
- Responsible for handing over unfinished or remaining tasks between shifts. Conduct room checks when guests check out early. Verify and match room information with the front desk.
- Report any issues arising during the night shift to the next shift (Supervisor or Department Head) completely and accurately.
|
| 12 |
Public sanitation workers |
Male/Female |
01 |
- Maintain cleanliness and order in public areas.
- Implement regular maintenance plans for equipment and stone floors according to proper procedures to achieve the best results.
- Cooperate effectively with other team members and technical staff.
- Comply with instructions and assignments from supervisors and superiors.
- Clean assigned areas. Replenish supplies in public restrooms. Inspect and report repair requests.
- Report missing, lost, or damaged items in the work area.
- Report and hand over lost and found items to the responsible person.
- Maintain the equipment of the Housekeeping department. Report any suspected security or fire safety issues to the responsible person.
|
| 13 |
Restaurant/Bar Supervisor |
Male/Female |
01 |
- Ensure professional service and maintain the restaurant's service standards.
- Be responsible for serving a diverse range of food and drinks and ensuring the restaurant remains clean and hygienic.
- Ensure equipment is used and handed over carefully, avoiding waste.
- Supervise and complete tasks as requested by the Restaurant Manager.
- Collaborate with management to create a beverage menu: cocktails, mocktails, wines, etc., that matches the restaurant/hotel's service style.
- Coordinate the updating of the beverage menu to suit the weather and customer needs.
- Assist in providing images and developing menu design ideas.
|
| 14 |
Restaurant Staff |
Male/Female |
03 |
- Follow customer service procedures.
- Take orders from customers.
- Record customer orders clearly and accurately, including dishes, quantities, units of measurement, and any special requests.
- Introduce dishes and drinks to customers.
- Have knowledge of the restaurant's cuisine and dishes.
- Serve food and drinks to customers.
- Follow the restaurant's service standards and style. Check dishes before serving.
|
| 15 |
Bartender |
Male/Female |
02 |
- Receive orders from waitstaff and prepare drinks according to customer requests.
- Ensure drinks are prepared according to the correct recipe and standard measurements for that type of drink, or as requested by the customer.
- Receive and check the quality of ingredients: fruits, alcohol, syrups, etc. Ensure sufficient quantities of ingredients to serve customers during the shift.
|
| 16 |
Main kitchen |
Male |
02 |
- Plan weekly work schedules for the department based on the hotel's business situation.
- Arrange and schedule shifts for staff, ensuring sufficient personnel for the department's operations.
- Coordinate with relevant chefs to develop dessert menus that meet guest needs. Plan to change the types of cakes in the buffet menu to avoid monotony.
- Closely monitor the raw material storage process to promptly detect and handle any incidents.
- Control the quality of incoming raw materials, ensuring food safety and hygiene standards; ensure proper food rotation: older items are used first – newer items are used later.
- Monitor staff work processes, check cake quality, and ensure that all cakes served meet the hotel's quality standards.
|
| 17 |
Kitchen assistant/Dishwasher |
Male/Female |
01 |
- Check the quality of food and ingredients before preparation. Prepare fresh ingredients, vegetables, and other ingredients for cooking.
- Prepare all necessary spices.
- Prepare bowls, plates, and dishes for garnishing dishes.
- Assist the head chef, assistant chef, and other kitchen staff during food preparation.
- Prepare dishes as required under the supervision of the head chef or assistant chef when assigned. Maintain kitchen equipment and machinery; report any damage to a supervisor for timely repair.
- Ensure that bowls, plates, knives, forks, etc., are always washed and kept clean.
- Clean food storage cabinets and arrange food in the correct positions.
|
| 18 |
Head of Human Resources |
Male/Female |
01 |
- Develop annual, quarterly, and monthly plans for recruitment, training, and human resource development.
- Develop policies for promotion and personnel replacement.
- Prepare the human resource budget.
- Plan human resources to effectively support production, business operations, and the company's strategy.
- Develop salary and bonus regulations, incentive measures to motivate employees, and implement employee benefits.
- Organize and carry out administrative tasks according to functions, duties, and the requirements of the Board of Directors. Develop regulations and plans related to the use of company assets and equipment.
- Develop plans, organize, and supervise the implementation of security, occupational safety, hygiene, and fire prevention.
- Research, draft, and submit for approval regulations applicable within the company, and develop the company's organizational structure.
- Propose the organizational structure and management system of the company. Develop a system of regulations, procedures, and rules for the company and monitor compliance with those internal regulations.
- Advise the Board of Directors on the strategic development of the company's organizational structure and operations.
- Advise and propose solutions to the Board of Directors for issues in the areas of Organization, Administration, and Human Resources.
- Advise the Board of Directors on the development of the company's organizational structure and management.
- Advise the Board of Directors on training and recruitment within the company.
- Advise the Board of Directors on developing plans for salaries, rewards, and employee benefits.
- Advise the Board of Directors on the company's administrative work.
- Support other departments in human resource management and act as a liaison between the Board of Directors and employees. Support relevant departments in employee training, recruitment methods, etc. Support relevant departments in administrative work.
|
